Refund Policy
REFUND POLICY
1. RIGHT OF WITHDRAWAL
In accordance with applicable consumer protection laws, you have the right to withdraw from your purchase within 30 days of receiving your order, without providing any reason.
To exercise this right, simply contact us at:
We guarantee a response within 48 hours.
2. RETURN CONDITIONS
To be eligible for a return, items must:
- Be unworn, unwashed, and in perfect condition.
- Be returned in their original packaging.
- Include the order number or proof of purchase.
Personalized, clearance, or damaged items cannot be returned unless the issue was caused by an error on our part.
3. RETURN PROCEDURE
- Send an email to Support@flair-toronto.ca with your order number and the reason for your return.
- We will provide you with the return address and detailed return instructions.
- Return shipping costs are the responsibility of the customer unless otherwise stated.
- Once we receive and inspect the returned item(s), we will process your refund.
4. REFUND PROCESSING TIME
Refunds are processed within 7ā10 business days after we receive and inspect the returned package.
Refunds will be issued using the same payment method used for the original purchase.
5. DEFECTIVE OR INCORRECT ITEMS
If you receive a defective or incorrect item, please contact us within 48 hours of delivery and include a photo of the affected product.
In such cases, Flair Toronto will cover all return shipping costs.
6. RETURN ADDRESS
The exact return address will be provided by email after your return request has been approved.
7. NON-RETURNABLE ITEMS
The following items are not eligible for return:
- Sale or clearance items
- Gift cards
- Personalized or custom-made products
8. CONTACT
If you have any questions regarding returns or refunds, please contact us at:
We guarantee a response within 48 hours.