Privacy Policy
PRIVACY POLICY
1. INTRODUCTION
At Flair Toronto, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how your personal data is collected, used, and protected when you visit or make a purchase from our website.
2. DATA CONTROLLER
The data controller responsible for your personal information is:
Flair Toronto
Email: Support@flair-toronto.ca
We aim to respond to all privacy-related inquiries within 48 hours.
3. INFORMATION WE COLLECT
We collect only the information necessary to process your orders and improve our services, including:
- Full name
- Billing and shipping address
- Email address
- Phone number (optional)
- Payment information (processed securely by our payment providers; we do not store your payment details)
- Order history
4. HOW WE USE YOUR INFORMATION
Your personal information is used solely to:
- Process and fulfill your orders
- Communicate with you regarding your orders
- Provide customer support and after-sales service
- Send promotional offers and marketing communications only if you have given your consent
- Improve our website, products, and services
5. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted third-party service providers, such as shipping carriers, payment processors, and technology providers, when necessary to fulfill your order or operate our business.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure hosting, and restricted access to sensitive data.
If our store is hosted on Shopify, your information is also protected by Shopify's industry-standard security measures.
7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Inactive customer data may be deleted or anonymized after three (3) years, unless a longer retention period is required by law.
8. YOUR RIGHTS
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain types of processing
- Request a copy of your personal data (data portability)
- Withdraw your consent for marketing communications at any time
To exercise any of these rights, please contact us at:
9. COOKIES
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
For more information, please refer to our Cookie Policy.
10. CHANGES TO THIS PRIVACY POLICY
Flair Toronto reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page, and the most recent version will always be available on our website.
11. CONTACT
If you have any questions regarding this Privacy Policy or your personal information, please contact us at:
We aim to respond within 48 hours.